EmpathyvsSympathy

Empathy in Teaching

Teacher empathy shapes how students experience the classroom. The research base is robust and the most evaluated intervention is the RULER program from Yale.

Why teacher empathy matters

Multiple lines of research suggest that students whose teachers are higher in empathic understanding show better classroom engagement, lower behavioural incidents, and modest improvements in academic outcomes. Carl Rogers’ person-centred work in education proposed empathy alongside genuineness and unconditional positive regard as the core conditions for facilitative learning, paralleling his therapy framework.

More recent quasi-experimental work has shown that brief perspective-taking interventions with teachers can reduce student suspension rates, particularly for students from marginalised groups. See Okonofua, Paunesku, & Walton 2016, “Brief intervention to encourage empathic discipline cuts suspension rates in half among adolescents,” PNAS, doi:10.1073/pnas.1523698113.

The RULER program

RULER is a social-emotional learning approach developed at the Yale Center for Emotional Intelligence, directed by Marc Brackett. The acronym stands for the five skills the program develops:

  • Recognising emotions in self and others (the entry point for empathy)
  • Understanding causes and consequences of emotions
  • Labelling emotions accurately with a wide vocabulary
  • Expressing emotions appropriately for context
  • Regulating emotions effectively

RULER is school-wide: teachers and administrators are trained in the skills before students are. Evaluations have shown improvements in classroom climate, reductions in problem behaviour, and modest gains in academic engagement. See Rivers et al. 2013, “Improving the social and emotional climate of classrooms,” School Psychology Quarterly, doi:10.1037/spq0000020.

Other classroom empathy interventions

ProgramApproachEvidence base
Roots of EmpathyInfant and parent visit classroom monthly; children observe and discuss the baby’s emotionsRCTs show reduced aggression and increased pro-social behaviour
PATHSPromoting Alternative Thinking Strategies; teaches emotion identification and self-controlStrong evaluation base; reduces externalising problems
Second StepCurriculum-based SEL; explicit empathy unitsWidely adopted; meta-analyses show small to moderate effects
MindUPMindfulness-based, includes empathy componentsModerate evidence; better effects on regulation than on empathy specifically

Empathic discipline vs harsh discipline

Okonofua and colleagues 2016 designed an intervention that prompted teachers to think of misbehaving students as people in development whose needs were not yet being met, rather than as defiant problems to be controlled. Teachers who received the brief intervention saw their student suspension rates drop substantially over the following year. The effect was largest for students from racial and ethnic minorities, who typically experience higher baseline suspension rates.

This suggests that even modest shifts in teacher mindset toward an empathic frame can have measurable downstream effects on student outcomes, particularly for groups whose misbehaviour is most likely to be punitively interpreted.

Updated 2026-04-27